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Auction Help and Rules for Participation User-written tutorials for common BoB auction tasks

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Old 09-26-2011, 02:55 PM   #1
Marissa
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I'm listing ....

I have a bunch of bags from Shirley the Bag Lady that I'm listing, for some reason though, I can't get my photo to upload ... help!

Last edited by Marissa; 09-26-2011 at 03:00 PM..
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Old 09-26-2011, 03:24 PM   #2
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Marissa, you need to be premium to upload!

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Old 09-26-2011, 06:17 PM   #3
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Thx ....
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Old 09-27-2011, 12:12 PM   #4
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Colette, I think Marissa means that she is having trouble uploading pictures to the auction listing. You don't have to be premium to do that.

Marissa did you click the upload button?

  • Image tip: Whether you are uploading your photo from your computer or entering a URL, make sure and click on Upload File. Otherwise, your photo will not show up on the auction.


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Old 09-27-2011, 05:20 PM   #5
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Yup Laura, that's what I meant and I did what you said .... it didn't work on any I tried so I gave up.
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Old 09-27-2011, 05:39 PM   #6
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Just tried again and no luck.
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Old 09-27-2011, 07:35 PM   #7
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Were you getting a specific error message or were the pics just not showing up?

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Old 09-27-2011, 10:27 PM   #8
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No error, they upload 100% and never show up.
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Old 09-28-2011, 07:55 AM   #9
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I just relisted something and deleted the original photo and reloaded it and it worked fine.

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Old 09-28-2011, 08:33 AM   #10
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How are you certain they're uploading? Can you try it again, and then when you think they've uploaded....scroll all the way to the top of the page you're on and look and see if there is an error message there? I remember it was confusing when I first used it...I expected the error message to show up in the picture upload area or when there was an error that the programming would scroll me to where the error message was. I missed it totally and then scrolled up to the top of the page for some reason or another and there it was.

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Old 09-28-2011, 10:20 AM   #11
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How large are the pictures you are trying to upload?


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Old 09-28-2011, 12:40 PM   #12
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I just tried to add a photo to another auction and the file was too large and that error message popped right up in plain sight.

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Old 09-28-2011, 12:42 PM   #13
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Sorry, had to leave. I had some screen shots to put with my post and didn't have time to finish.

Here's where you would see your picture on your screen if it had uploaded properly -

area3.jpg



Here's how far you have to look up to find the error if it didn't upload properly. (I created an error with an auction so you could see it, granted this isn't about "picture errors" but it's where the error notification will show)

area 2.jpg

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Old 09-28-2011, 12:43 PM   #14
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Odd, I've never had notification errors show up anywhere other than at upper part of the screen - even for pictures. While it certainly isn't hidden - it's not necessarily where I would expect it either.

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Old 09-28-2011, 01:51 PM   #15
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No pictures, no errors ... i am baffled ... thanks Candice!
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Old 09-28-2011, 02:03 PM   #16
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Maybe you can send the information and picture(s) to someone (like Laura, Candice or Kim - since they're most familiar with the auction) and see if when they list it if it works? I'm wondering if it's possibly a browser issue.

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Old 09-28-2011, 02:50 PM   #17
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Oh, good point... what browser is everyone using? I know that I think I switch over to IE to list in the auction... but I'm thinking that is a SSB issue, not a BoB auction issue.


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Old 09-28-2011, 03:07 PM   #18
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IE, no clue what number

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Old 09-28-2011, 03:16 PM   #19
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I'm trying in Chrome
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Old 09-28-2011, 04:12 PM   #20
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Marissa, can you try it in IE?

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